Frequently Asked Questions (FAQ)
1. Are products in stock?
Yes, everything listed is in stock and ready to ship. No back-orders or pre-orders.
2. Do you offer refunds?
Sales are final and non-refundable, except as required under NZ law. Contact us if there’s an issue.
3. How long does shipping take?
We dispatch orders within one working day. Delivery times depend on the courier.
4. What if my item arrives damaged?
Minor packaging damage isn’t eligible for refunds. For major issues, contact us within 24 hours.
5. Why are some items limited?
To ensure fairness, we may limit purchases of high-demand items.